Cancellation Policy
EPIC Protect - Cancellation Policy
You may cancel this Service Contract at any time by informing Us of Your cancellation request.
IF YOU CANCEL THIS SERVICE CONTRACT:
- Within 30 days of the Contract Start Date, You will receive a 100% refund of the Contract Fee paid minus any claims paid.
- After 30 days from the Contract Start Date, You will receive a refund equal to the pro-rata amount paid for the time remaining on Your Service Contract, minus any claims.
NOTICE: If You cancel this Service Contract during a time in which there are unpaid Contract Fee charges due from You; regardless of whether such payments are currently due or overdue, We reserve the right to deduct any or the entire portion of any such unpaid amounts from Your refund, if any. If Your calculated refund results in You owing Us payment for services provided in advance of Our receipt of Your due Contract Fee, We may bill You for the lesser of the net amount due to Us or the remaining unpaid Contract Fee. We will bill You any balance owed to Us through the same mechanism as any previous installment billings, or We will direct bill.
WE MAY ONLY CANCEL THIS CONTRACT FOR:
- Non-payment of the Contract Fee by You;
- Material misrepresentation by You; or
- Substantial breach of duties under this Contract by You in relation to the Covered Product or its use.